Making a claim with Pearson
1
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Please give us a few details about yourself:
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Contact Name
Establishment Name
Establishment Post Code
Telephone number or email address
2
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Please give us a few details about the invoice that this relates to:
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Invoice number
Your Pearson account number
3
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What is the problem with the order?
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Shortage
- you've been invoiced correctly, but you haven't received all your goods
Damage
- you've been invoiced correctly and have received all your goods, but some aren't in a useable condition.
Mispick
- you've been invoiced correctly, but you haven't received the right titles.
4
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Which ISBN(s) does this relate to?
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